Return Policies
Articles
What if I accidentally send an item in my return or return something that is not from Tatchae.com?
May 1 2025 1:41amTATCHA is not responsible for any items that are returned to us by mistake….How do I track my return shipment?
May 1 2025 1:50amThe tracking number for the return shipment will be emailed to you once a return label is created. Please check your spam/junk folder as these emails are someti…How long does it take to process a refund?
May 1 2025 1:52amRefunds get credited back to your original method of payment within 14 business days of receiving your return….United States (USA) Returns
February 27 2026 6:53amDomestic orders in the USA as well as APO/FPO/DPO and U.S. Territories can be returned within 60 days from the date of purchase by printing your own free UPS re…Happiness Guarantee
May 1 2025 2:23amAt Tatcha, we are inspired and humbled by this principle and have adopted it as our philosophy for customer service. We treasure every customer and live to surp…International Returns
July 30 2026 3:07amInternational return shipping costs are not covered by TATCHA. Please email [email protected] for international return instructions. TERMS & CONDITION…